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Frequently Asked Questions

General

I have friends and family who would love Attane Health. Can I let them know about you?

Of course! Although we are currently invite-only, your friends and family members can follow us on Instagram and Facebook.

Nutritional Coaching

For those with coaching as a benefit

How can I sign up for coaching if I am a UnitedHealthcare member?

If you have a health plan from UnitedHealthcare through your employer, you may be able to purchase Attane Health at a members-only discount. To see if you’re eligible, go to myuhc.com.

How do I schedule with my coach?

Use the coach link at the bottom of your Attane Health App.

How do I reschedule with my coach?

Use the coach link at the bottom of your Attane Health App.

What if I want to change my coach?

Please contact Customer Service and let us know you would like to change your coach and the reason why.

Attane Health App

What if I forget my login?

Go to the “Home” button and click “Forgot your password?” Then follow the instructions.

What if I forget my login?

Please contact Customer Service and in the subject line write forgot login.

What if I cannot connect my wearable?

Please contact Customer Service and in the subject line write wearable issue.

What if I cannot make my shopping list?

Please contact Customer Service and in the subject line write shopping list issue.

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